Quality Control
Quality treatment with the best available knowledge.
Safe and hassle-free clinic environment.
Treatment Protocol and Exercise Program
Treatment protocols are based on guidelines from UK and Australia.
Regular review of the protocol.
Take suggestions and review exercise programs if appropriate.
Outcome Measure
Use of standard outcome measures for effective progress measurement and prognosis.
Internal audit through outcome measure data to improve therapy and management.
Medical Record
All records are kept in digital format and have multiple backups to prevent loss.
Data were backup in Google Cloud Server as off-site backup.
Unless authorised by the client, all data are kept private and confidential.
Communication
Progress report every 6 sessions to referring doctor.
Discharge summary for a complete rehabilitation program
Staff Development
Regular update of physiotherapy and medical knowledge through attending seminars and courses monthly.
Equipment safety
Therapy equipment undergoes self-test every week.
All server and therapy equipment is protected by the uninterruptible power supply.Â
Consumable parts are kept at an adequate level.
Treatment plinth and furniture undergo maintenance every 6 months.
Risk Management
The clinic design was well lighted and non-slippery.
Comply with fire safety regulations, backup lighting and safety route are checked annually.
Clinic equipped with CPR and AED equipment for first aid treatment
Electric supply and lighting are checked every three months.
Back up network communication by a mobile data network.